{"id":6611,"date":"2026-01-23T16:22:35","date_gmt":"2026-01-23T21:22:35","guid":{"rendered":"https:\/\/blog.hexagonmining.com\/?p=6611"},"modified":"2026-01-23T16:23:04","modified_gmt":"2026-01-23T21:23:04","slug":"the-human-side-of-minings-digital-evolution-unpacked-at-hexagons-regional-mining-forum","status":"publish","type":"post","link":"https:\/\/blog.hexagonmining.com\/en\/the-human-side-of-minings-digital-evolution-unpacked-at-hexagons-regional-mining-forum\/","title":{"rendered":"The human side of mining\u2019s digital evolution unpacked at Hexagon\u2019s Regional Mining Forum"},"content":{"rendered":"<p><span data-contrast=\"auto\">In 2024, South Africa\u2019s mining industry recorded 42 fatalities, the lowest in the country\u2019s mining history and a 24% improvement on the previous year. During the same year, more than 1,800 miners were injured on the job \u2013 many in repeat incidents \u2013 revealing that more work is needed to enhance the sector\u2019s safety strategies.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">This was the focus of discussions at the Hexagon Regional Mining Forum, in Johannesburg, in October. The event brought together industry leaders and subject matter experts to discuss best practices shaping the mining industry and to exchange ideas around how technologies can make mining smarter and, more importantly, safer.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<div id=\"attachment_6614\" style=\"width: 712px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-6614\" class=\"wp-image-6614 size-large\" src=\"https:\/\/blog.hexagonmining.com\/wp-content\/uploads\/2026\/01\/HEXAGON-Event-2025-145-1024x683.jpg\" alt=\"\" width=\"702\" height=\"468\" srcset=\"https:\/\/hgnminingblog.wpenginepowered.com\/wp-content\/uploads\/2026\/01\/HEXAGON-Event-2025-145-1024x683.jpg 1024w, https:\/\/hgnminingblog.wpenginepowered.com\/wp-content\/uploads\/2026\/01\/HEXAGON-Event-2025-145-300x200.jpg 300w, https:\/\/hgnminingblog.wpenginepowered.com\/wp-content\/uploads\/2026\/01\/HEXAGON-Event-2025-145-768x512.jpg 768w, https:\/\/hgnminingblog.wpenginepowered.com\/wp-content\/uploads\/2026\/01\/HEXAGON-Event-2025-145-1536x1024.jpg 1536w, https:\/\/hgnminingblog.wpenginepowered.com\/wp-content\/uploads\/2026\/01\/HEXAGON-Event-2025-145-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 702px) 100vw, 702px\" \/><p id=\"caption-attachment-6614\" class=\"wp-caption-text\">Leslie Fengu, General Manager &#8211; EMEA, Hexagon presents at the Johannesburg Regional Mining Forum in 2025<\/p><\/div>\n<p><span data-contrast=\"auto\">Hexagon\u2019s General Manager for South Africa, Leslie Fengu, addressed the event, quoting Abraham Maslow: \u201cIt is tempting,\u202fif the only tool you have is a hammer, to treat everything as if it were a nail.&#8221; He pointed out that mining safety has traditionally been driven by a narrow set of tools. These methods, much like \u201cthe hammer\u201d, treat safety as a singular, mechanical problem but this fails to address the complex factors that cause repeat incidents. \u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The following section presents four takeaways from the event, outlining key safety trends and their strategic implications for the mining industry.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">#1 Marketing safety measures to mine workers more strategically<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Mine workers are traditionally hesitant to adopt new technologies due to concerns about job security or because of limited training. To mitigate this uncertainty and apprehension, it is therefore crucial to reframe the narrative, clearly explaining the purpose of technological change and the benefits it brings.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Industry experts at the Hexagon Regional Mining Forum stressed that technology, particularly when applied to enhance miner safety, should be presented as a tool that empowers and supports operators, not one that replaces them or is deployed to uncover mistakes. Marketing the benefits of mining safety solutions directly to miners is a critical component of operational risk management. Clear, targeted communication ensures that workers understand the purpose, functionality, and practical application of safety solutions. This is essential for driving adoption and promoting consistent adherence to safety protocols.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Below are three real-world examples.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Shifting perceptions around safety nets<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">The implementation of safety nets in mining operations is paramount to mitigate the risk of rock falls in high-risk areas. These nets are designed to significantly reduce the likelihood of severe injuries and fatalities underground. When safety nets were first introduced to protect workers from falls of ground, initial reactions were largely negative, as workers expressed concern about the potential for entanglement. According to Stanford Malatji, head of the Learning Hub at the Minerals Council South Africa, targeted messaging was essential to addressing these concerns.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">REAL WORLD RESULT:<\/span><\/b><span data-contrast=\"auto\"> Producing and disseminating a video featuring testimonies from the family of a miner saved by the nets shifted perceptions. Sharing visual evidence of large rocks being safely held in these nets also contributed to changes in workers&#8217; perceptions of their safety. As a result, workers started asking for nets to be installed. This communication not only informed, but also influenced behaviour, reinforcing a culture of proactive risk management.\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Showcasing the benefits of automation<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Automation is increasingly recognised as a transformative force within the mining industry, delivering measurable improvements in safety, efficiency, and operational consistency. For technology consultant Gladys Machikicho, the success of a drill automation project at a mine in the Northern Cape can be attributed to providing evidence of how automation directly enhances safety, efficiency, and working conditions for drill operators.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">REAL WORLD RESULT:<\/span><\/b><span data-contrast=\"auto\"> When drill operators learned that they no longer had to spend the entire day out in the sun and could now work from a control room, while wearing flip-flops and shorts, a clearer picture emerged of how automation would improve their lives by removing them from hazardous environments.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<div id=\"attachment_6616\" style=\"width: 712px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-6616\" class=\"wp-image-6616 size-large\" src=\"https:\/\/blog.hexagonmining.com\/wp-content\/uploads\/2026\/01\/Tarkwa-Export-V3.00_02_15_04.Still005-1-1024x576.png\" alt=\"\" width=\"702\" height=\"395\" srcset=\"https:\/\/hgnminingblog.wpenginepowered.com\/wp-content\/uploads\/2026\/01\/Tarkwa-Export-V3.00_02_15_04.Still005-1-1024x576.png 1024w, https:\/\/hgnminingblog.wpenginepowered.com\/wp-content\/uploads\/2026\/01\/Tarkwa-Export-V3.00_02_15_04.Still005-1-300x169.png 300w, https:\/\/hgnminingblog.wpenginepowered.com\/wp-content\/uploads\/2026\/01\/Tarkwa-Export-V3.00_02_15_04.Still005-1-768x432.png 768w, https:\/\/hgnminingblog.wpenginepowered.com\/wp-content\/uploads\/2026\/01\/Tarkwa-Export-V3.00_02_15_04.Still005-1-1536x864.png 1536w, https:\/\/hgnminingblog.wpenginepowered.com\/wp-content\/uploads\/2026\/01\/Tarkwa-Export-V3.00_02_15_04.Still005-1.png 1920w\" sizes=\"auto, (max-width: 702px) 100vw, 702px\" \/><p id=\"caption-attachment-6616\" class=\"wp-caption-text\">Hexagon OAS at Gold Fields Ghana&#8217;s Tarkwa mine<\/p><\/div>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Technology to empower, not punish<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\"><a href=\"https:\/\/hexagon.com\/products\/hexagon-operator-alertness-system\">Operator Alertness Systems (OAS)<\/a> are emerging as an essential technology for reducing accidents and injuries in mining operations. These systems leverage sensors, biometrics, behavioural analytics and artificial intelligence (AI) to monitor an operator&#8217;s face, eyes, and behaviour to detect fatigue and distractions. While the safety benefits of OAS are clear, mineworkers often view these technologies with scepticism, fearing they will only increase the risk of disciplinary action should they make an error. When mineworkers understand that OAS is designed to protect them and reduce the likelihood of injuries, acceptance increases, and the technology is more effectively integrated into daily operations, noted Daniel Korsah, manager for asset optimisation at Gold Fields Ghana.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">REAL WORLD RESULT:<\/span><\/b><span data-contrast=\"auto\"> By implementing <a href=\"https:\/\/hexagon.com\/products\/hexagon-operator-alertness-system\">Hexagon\u2019s OAS technology<\/a> at<\/span><span data-contrast=\"auto\"> Gold Fields Tarkwa, the mine recorded a 88% and 77% reduction in critical events for 2024 and year-to-date October 2025, respectively.<\/span><b><span data-contrast=\"auto\">\u00a0<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">#2 Is mining ready for Industry 5.0?<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The mining sector has historically been cautious in adopting new technologies, often prioritising operational continuity and safety over rapid innovation. While pockets of modernisation exist, the industry is generally slower to innovate compared to other sectors.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Mining in Industry 4.0 is characterised by the integration of digital technologies to improve efficiency, safety, and decision-making. Key technologies driving Industry 4.0 include:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Automation and robotics:<\/span><\/b><span data-contrast=\"auto\"> Autonomous trucks, drills, and loaders are increasingly deployed to reduce human exposure to hazardous conditions.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Sensor networks:<\/span><\/b><span data-contrast=\"auto\"> Sensors monitor equipment performance, environmental conditions, and worker safety in real time.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Data analytics and AI:<\/span><\/b><span data-contrast=\"auto\"> Predictive maintenance and process optimisation are enhanced through AI and big data analytics.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Remote operations:<\/span><\/b><span data-contrast=\"auto\"> Control rooms enable operators to manage machinery and processes from off-site locations, improving safety and operational efficiency.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Looking ahead to Industry 5.0, the emphasis is on human-centric, sustainable, and resilient technologies, with the goal of complementing human workers rather than replacing them.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In a fireside chat at Hexagon Regional Mining Forum, Dr Gargi Mishra, a seasoned strategy and innovation leader, questioned if the sector is ready for Industry 5.0, also known as the Fifth Industrial Revolution. While Dr Mishra acknowledged that the industry has made incredible strides in the last decade, she stressed that real digital transformation is about more than replacing paper-based processes with digital ones.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">#3 The business case for psychological safety<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In a high-risk environment like mining, psychological safety is as important as physical safety. Psychological safety is the belief that individuals can voice ideas, ask questions, raise concerns, or acknowledge mistakes without fear of punishment or humiliation. Workers must feel comfortable speaking up, knowing that their observations will be taken seriously. Fostering a culture of psychological safety enhances team communication, strengthens adherence to safety protocols, and supports the effective adoption of new technologies.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<div id=\"attachment_6618\" style=\"width: 712px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-6618\" class=\"wp-image-6618 size-large\" src=\"https:\/\/blog.hexagonmining.com\/wp-content\/uploads\/2026\/01\/HEXAGON-Event-2025-66-1024x683.jpg\" alt=\"\" width=\"702\" height=\"468\" srcset=\"https:\/\/hgnminingblog.wpenginepowered.com\/wp-content\/uploads\/2026\/01\/HEXAGON-Event-2025-66-1024x683.jpg 1024w, https:\/\/hgnminingblog.wpenginepowered.com\/wp-content\/uploads\/2026\/01\/HEXAGON-Event-2025-66-300x200.jpg 300w, https:\/\/hgnminingblog.wpenginepowered.com\/wp-content\/uploads\/2026\/01\/HEXAGON-Event-2025-66-768x512.jpg 768w, https:\/\/hgnminingblog.wpenginepowered.com\/wp-content\/uploads\/2026\/01\/HEXAGON-Event-2025-66-1536x1024.jpg 1536w, https:\/\/hgnminingblog.wpenginepowered.com\/wp-content\/uploads\/2026\/01\/HEXAGON-Event-2025-66-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 702px) 100vw, 702px\" \/><p id=\"caption-attachment-6618\" class=\"wp-caption-text\">Dr. Gargi Mishra speaking at the Johannesburg Regional Mining Forum in 2025<\/p><\/div>\n<p><span data-contrast=\"auto\">Speaking during a fireside chat at the Hexagon Regional Mining Forum, Dr Mishra and facilitator Bily Purushothaman, the founder of consulting firm AIR Consult, agreed that when pressure to perform is high and conditions are inherently risky, a lack of psychological safety can mean even a small lapse has catastrophic consequences. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Amid the drive for automation and technological advancement, it is essential not to lose sight of the human in mining, recognising that workforce well-being is crucial to safe and efficient operations. Technology consultant Gladys Machikicho outlined the importance of change management in an industry that, while rapidly automating, remains largely people-powered. \u201cIt\u2019s all good and well to have technology, but if we don&#8217;t engage closely with the end users, the technology will be useless,\u201d she said. For Machikicho, users must be considered in any transformation journey; developing the system with them, understanding their user requirements and their pain points.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">#4 Trust and collaboration are key to mine safety\u00a0<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Collaboration across technology providers, industry regulators, government bodies, and mining companies is essential to drive innovation and implement solutions that enhance safety across mining operations. This was the event\u2019s overarching sentiment. If improved mine safety is a shared goal, it is logical for industry stakeholders to work together to achieve it.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The mining industry has a responsibility to adapt and adopt new technologies to do things differently, shared Leslie Fengu in his closing remarks. \u201cThe goal of this forum is to bring like-minded individuals together to discuss our challenges and our successes. The hope is that we can bring a bigger group together in the future to discuss a broader range of topics and to ultimately come up with solutions that benefit our businesses and the industry as a whole.\u201d\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p>Watch the video below for a recap of the 2025 Hexagon Regional Mining Forum in Johannesburg.<\/p>\n<p><iframe loading=\"lazy\" title=\"2025 Hexagon Regional Mining Forum - Johannesburg\" width=\"702\" height=\"395\" src=\"https:\/\/www.youtube.com\/embed\/Nd5epB2ZQnM?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/blog.hexagonmining.com\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p><i><span data-contrast=\"auto\">In 2026, Hexagon will be hosting regional mining events and forums around the globe. Stay in touch with us @HexagonMining on LinkedIn for the latest updates on upcoming events.\u00a0<\/span><\/i><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In 2024, South Africa\u2019s mining industry recorded 42 fatalities, the lowest in the country\u2019s mining history and a 24% improvement on the previous year. During the same year, more than 1,800 miners were injured on the job \u2013 many in repeat incidents \u2013 revealing that more work is needed to enhance the sector\u2019s safety strategies.\u00a0\u00a0<\/p>\n<div class=\"read-more\"><a href=\"https:\/\/blog.hexagonmining.com\/en\/the-human-side-of-minings-digital-evolution-unpacked-at-hexagons-regional-mining-forum\/\" title=\"Read More\">Read More<\/a><\/div>\n","protected":false},"author":1,"featured_media":6612,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[377,688],"tags":[405,815,816],"class_list":{"0":"post-6611","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-tech-talk","8":"category-thought-leader","9":"tag-mine-safety","10":"tag-mining-events","11":"tag-thought-leadership"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The human side of mining\u2019s digital evolution unpacked at Hexagon\u2019s Regional Mining Forum - Hexagon - Mining Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.hexagonmining.com\/en\/the-human-side-of-minings-digital-evolution-unpacked-at-hexagons-regional-mining-forum\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The human side of mining\u2019s digital evolution unpacked at Hexagon\u2019s Regional Mining Forum - Hexagon - Mining Blog\" \/>\n<meta property=\"og:description\" content=\"In 2024, South Africa\u2019s mining industry recorded 42 fatalities, the lowest in the country\u2019s mining history and a 24% improvement on the previous year. During the same year, more than 1,800 miners were injured on the job \u2013 many in repeat incidents \u2013 revealing that more work is needed to enhance the sector\u2019s safety strategies.\u00a0\u00a0Read More\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.hexagonmining.com\/en\/the-human-side-of-minings-digital-evolution-unpacked-at-hexagons-regional-mining-forum\/\" \/>\n<meta property=\"og:site_name\" content=\"Hexagon - Mining Blog\" \/>\n<meta property=\"article:published_time\" content=\"2026-01-23T21:22:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-23T21:23:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.hexagonmining.com\/wp-content\/uploads\/2026\/01\/HEXAGON-Event-2025-171-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"wpengine\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"wpengine\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blog.hexagonmining.com\/en\/the-human-side-of-minings-digital-evolution-unpacked-at-hexagons-regional-mining-forum\/\",\"url\":\"https:\/\/blog.hexagonmining.com\/en\/the-human-side-of-minings-digital-evolution-unpacked-at-hexagons-regional-mining-forum\/\",\"name\":\"The human side of mining\u2019s digital evolution unpacked at Hexagon\u2019s Regional Mining Forum - Hexagon - Mining Blog\",\"isPartOf\":{\"@id\":\"https:\/\/blog.hexagonmining.com\/en\/#website\"},\"datePublished\":\"2026-01-23T21:22:35+00:00\",\"dateModified\":\"2026-01-23T21:23:04+00:00\",\"author\":{\"@id\":\"https:\/\/blog.hexagonmining.com\/en\/#\/schema\/person\/49dcdcca196547152c1860b988fdaf74\"},\"breadcrumb\":{\"@id\":\"https:\/\/blog.hexagonmining.com\/en\/the-human-side-of-minings-digital-evolution-unpacked-at-hexagons-regional-mining-forum\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/blog.hexagonmining.com\/en\/the-human-side-of-minings-digital-evolution-unpacked-at-hexagons-regional-mining-forum\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/blog.hexagonmining.com\/en\/the-human-side-of-minings-digital-evolution-unpacked-at-hexagons-regional-mining-forum\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/blog.hexagonmining.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The human side of mining\u2019s digital evolution unpacked at Hexagon\u2019s Regional Mining Forum\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/blog.hexagonmining.com\/en\/#website\",\"url\":\"https:\/\/blog.hexagonmining.com\/en\/\",\"name\":\"Hexagon - Mining Blog\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/blog.hexagonmining.com\/en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/blog.hexagonmining.com\/en\/#\/schema\/person\/49dcdcca196547152c1860b988fdaf74\",\"name\":\"wpengine\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/blog.hexagonmining.com\/en\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/d8770fe9625ca7c4601f13d9d0ab86565a6dac8cd6a77bfe2ada6d83c6837870?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/d8770fe9625ca7c4601f13d9d0ab86565a6dac8cd6a77bfe2ada6d83c6837870?s=96&d=mm&r=g\",\"caption\":\"wpengine\"},\"description\":\"This is the \\\"wpengine\\\" admin user that our staff uses to gain access to your admin area to provide support and troubleshooting. 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